Julian MaynardManaging Director
11:50 AM INTERNATIONAL CASE STUDY: London Bridge Station Upgrade, How Stations can be User Friendly and Intuitive
Station Designers are currently tasked with the challenge of creating intuitive designs with a strong focus of way finding and the everyday user experience.
This session will include:
- Case study of London Bridge Station upgrade: The five year redevelopment of London’s fourth busiest rail station will led to a 60% increase in demand and improved customer experience
- Explore the innovative concept of Connect Me a new train interior concept that allows for a more comfortable journey, paired with an app that allows passengers to choose their journey requirements
- Exploring ways that understanding human phycology led to Gateless Gateways a concept using biometric date that will increase current gate line throughput by 50%