26 - 27 June, 2018 | Mercure Sydney Central, Sydney, NSW

Conference Day Two: Wednesday, 27th June 2018

9:00 am - 9:20 am CONFERENCE REGISTRATION AND WELCOME COFFEE

9:20 am - 9:30 am Opening Remarks by IQPC and the Conference Chair

Jesse Judd - Director ARM Architecture
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Jesse Judd

Director
ARM Architecture

9:30 am - 10:10 am CASE STUDY: Level Crossings Removal Project, Removing Safety Concerns and Encouraging Urban Growth

Matthew Williamson - Senior Project Manager Level Crossing Removal Authority
Brett Summers - Project Director Level Crossing Removal Authority
Over the course of eight years the Level Crossings Removal Authority will oversee the removal of 50 dangerous and congested level crossings across Melbourne. This 8.3 billion dollar rail project will also develop 23 stations within the space of 4 years which will have significant benefits to the community. This session will include:

  • Exploring how the Level Crossings Removal Project has delivered safety improvements for drivers and passengers, getting people home safer and fester
  • Identifying how the removal of level crossings has removed safety risks and stimulated economic growth for local communities
  • Accessing how this project delivered six months of work in six weeks during the Blackburn Road level crossings removal
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Matthew Williamson

Senior Project Manager
Level Crossing Removal Authority

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Brett Summers

Project Director
Level Crossing Removal Authority

10:10 am - 10:50 am Wynyard Station Upgrade: From Design to Construction, a Station That Responds to Customer Needs

Peter Church - Executive Director, Precincts & Infrastructure Transport for NSW
Peter Church will explore the station design, planning and construction that has led to a station that offers increased customer satisfaction and can deal with the rise in demand of Sydney’s third busiest station. This session will explore:

  • The innovations behind Wynyard Station and Wynyard Walk to manage an increase in foot traffic and developing innovation way finding solutions
  • Enhancing the customer experience of Wynyard station through innovation design concepts such as heritage escalators and wynscreen- projects that enhances the walk to Wynyard station
  • Strategies to minimise disruptions in project delivery and ensure safety for commuters on live operating environments
  • Strategies to cope with the expected demand of 100 000 commuters
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Peter Church

Executive Director, Precincts & Infrastructure
Transport for NSW

10:50 am - 11:20 am MORNING TEA AND NETWORKING BREAK

Human centred design is critical to providing a high quality customer experience at stations and terminals. It provides an approach to help mitigate the risk of getting it wrong when it comes to the customer. This session will explore

  • What exactly is human centred design?
  • What does it involve?
  • Case study of Sydney Metro station testing. What we learned from customers and the changes we made based on their feedback.
  • Bathroom prototype testing case study. Why the typical public transport bathroom design makes life hard for some of our customers
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Claire Chow

Director Customer Strategy and Experience Design
Transport for NSW

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Rebecca Want

Director Customer Strategy
Sydney Metro Delivery Office

Interactive Discussion Group

Design for Future Communities: The Importance of Safe-Guarding Value Capture for Infrastructure Projects

12:00 pm - 1:00 pm Design for Future Communities: The Importance of Safe-Guarding Value Capture for Infrastructure Projects

Strategies to Safely Upgrade Stations in a Live Operating Environment

12:00 pm - 1:00 pm Strategies to Safely Upgrade Stations in a Live Operating Environment
David Baker - Alliance Technical Director Novorail
  • Discussing ways to ensure maximum safety for commutes during station upgrades
  • Exploring strategies to improve asset performance and ensure trains arrive on time
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David Baker

Alliance Technical Director
Novorail

1:00 pm - 1:50 pm NETWORKING LUNCH

1:50 pm - 2:30 pm How Metro Trains Melbourne Aims to Decrease Dwell time by One Minute

Peter Munro - General Manager Network Operations Metro Trains Melbourne
Crowding on stations and terminals can affect dwell times and result in the deterioration of reliability and journey times. Dwell times are a key driver of the capacity and reliability of the rail network. Learn how Metro Trains Melbourne aims to deliver a one minute improvement in journey times for each line to deliver a large increase to overall reliability. This session will explore:

  • The direct link between station layout and train performance
  • Lessons learnt from prior station designs
  • How to achieve effective dwell time through controlling passenger flow, station accessibility and platform width
  • Solutions to reduce dwell time and increase station performance taken from case studies of Richmond, Parliament and Southern Cross Station from Metro Trains Melbourne Station Dwell Management Project
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Peter Munro

General Manager Network Operations
Metro Trains Melbourne

2:30 pm - 3:00 pm EXPERT PANEL DISCUSSION: Stations & Terminals as Catalysts for Urban Growth and Development

Steven Toia - Director Genton
Tanya Vincent - Principal Manager Urban Design Sydney Light Rail Transport for NSW
Stations & terminals are ground zero for urban growth and renewal. The addition of a well integrated and accessible station can result in significant economic and business growth for the community. In this panel you will hear leading experts discuss:

  • Case studies where stations & terminals have led to significant urban growth
  • What are the best ways to utilize space within stations & terminals to ensure they are well integrated to the community?
  • How can stations & terminals be revenue producers for the community?
  • How can we fully integrate design, usability and accessibility in the confined station space?
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Steven Toia

Director
Genton

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Tanya Vincent

Principal Manager Urban Design Sydney Light Rail
Transport for NSW

3:00 pm - 3:15 pm AFTERNOON TEA AND NETWORKING BREAK

3:15 pm - 3:45 pm Station Development Projects as Catalysts for Economic Growth

Sudath Amaratunga - Technical Manager Precincts & Infrastructure Transport for New South Wales
This session will explore the upgrade of Schofields station as part of Richmond line duplication stage 1 project.
 
·How a single line rail corridor was transformed into a duplicated line operating eight trains per hour.
·Explore how the project was planned to act as a catalyst for urban growth and renewal in the area
·How the project team ensured the station was easily accessible for commuters and well integrated within the community
·Measures taken for future proofing of development works in the surrounding area
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Sudath Amaratunga

Technical Manager Precincts & Infrastructure
Transport for New South Wales

3:45 pm - 4:25 pm The $63 million Transformation and Integration of Frankston Station

Marc Debney - Director Genton
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Marc Debney

Director
Genton

4:25 pm - 4:30 pm CLOSING REMARKS FROM THE CONFERENCE CHAIR AND MAIN CONFERENCE CLOSE